Community Services Department Employee Recognition Awards

We would like to congratulate Charlotte Buford for receiving the 2018 Staff Achievement Award.

This year, Charlotte has filed over 325 compensation and pension claims for veterans or their dependents, the highest number in our office. In addition to the vast amount of claims Charlotte does, she also helps enter rating decisions. The number and outcome of the VA disability rating decisions is extremely helpful in letting our office know how we are doing. Charlotte has entered over 1,000 decisions made by the VA and helped us keep track of over $14 million annual dollars our clients have received.

In addition to all her claims filed and entering rating decisions into our electronic data base, she voluntarily helps out the front desk by covering when someone is out and when an overwhelmingly number people walk in all at once, usually after lunch. Charlotte’s attention to detail and willingness to go beyond the call of duty has not gone unnoticed by those visiting our office. She has had several of her clients write letters to the county commissioners with their appreciation of her excellent customer service.

We would like to congratulate Audra Boileau for receiving the 2018 Staff Achievement Award.

Audra has been an important asset to accomplishing our goals. She has on many occasions been left running the entire Pretrial Services area while her supervisors were doing interviews for new employees. Additional review of our practices, extensive research on other Pretrial Services programs, and completing agenda item summaries to present to the Pretrial Services board have provided a solid ground for expanding the program.

She has been very dedicated to her job by completing several extra hours of work to make sure that Pretrial Services could keep up with the increased work load while completing deadlines set by her supervisors on special projects. She continues to be a positive influence at the Criminal Justice Center; even when coming in early and working late is needed to reach our goals.

Pretrial services would not be as successful without Audra. She works hard to make sure that we find ways to reduce to jail population while making sure the individuals being released are not a threat to the safety of our community. Her hard work and dedication is an asset not only to pretrial services but to the citizens of El Paso County.

We would like to congratulate Greg Dingrando on receiving the 2018 Special Recognition Award. Each year, we present an Outstanding Service Award to a non-Community Services Department staff member who goes above and beyond to provide critical support for our department. Greg Dingrando, Digital Media Specialist, Public Information Office is responsible for overseeing the County’s digital and social media effort and has developed numerous web-based videos highlighting our services, many of these videos have received thousands of views.

Greg served as the Master of Ceremonies for the County Fair VIP luncheon and was heavily involved in the County Fair marketing efforts, which in turn helped with achieving outstanding attendance this year. Greg is very supportive, great attitude and a wonderful teamwork ethic.